Terms and Conditions

Welcome to Avion Alliance Group Inc.!

The following Terms & Conditions apply to all quotations, sales, and transactions made by Avion Alliance Group Inc. By requesting a quotation, issuing a purchase order, or accepting delivery of goods, the buyer acknowledges and agrees to these terms in full. These conditions supersede any external purchasing terms unless expressly agreed to in writing by Avion Alliance Group Inc. and are intended to ensure clarity, compliance, and consistency across all commercial dealings.

1. Pricing, MOQ & Availability

All prices are quoted in USD unless otherwise stated.

Minimum Order Quantity (MOQ) is USD $500 per purchase order.

Pricing and availability remain subject to change until a Purchase Order (PO) is received and confirmed.

Quotations are valid for 3 days unless specified otherwise.

2. Condition, Certification & Trace

Parts are supplied in the condition listed (NEW / OH / SV / AR / FN) with applicable certificates (FAA 8130-3, EASA Form 1, C of C, or Trace).

Additional documentation (tag copies, photos, trace history) available upon request.

3. AOG (Aircraft on Ground) Orders

AOG handling is available 24/7.

AOG surcharge may apply depending on urgency and timeline.

Once confirmed, AOG orders are non-cancelable and non-returnable due to priority handling.

4. Delivery, Incoterms, Shipping, Hazmat, DAD & DAR Fees

All shipments are quoted EXW (Ex Works) unless otherwise agreed.

Under EXW, the buyer is responsible for pickup, export clearance, freight, duties, and all transportation costs and risks from the seller’s facility onward.

Hazmat/Dangerous Goods fees may apply for regulated materials.

DAD (Drop-Ship Administrative Documentation) fees may apply for third-party shipments or special documentation requirements.

DAR (Designated Airworthiness Representative) fees may apply if the buyer requests additional inspections, conformity checks, or special certifications.

The buyer is responsible for all freight, taxes, import duties, and customs fees unless otherwise stated.

5. Warranty

Warranty is provided per the quoted condition (e.g., 6 months, 12 months OH, vendor warranty).

Warranty covers defects in workmanship/material only.

Warranty is void if the part is mishandled, altered, opened, or installed improperly.

6. Returns & Refunds

All returns require prior written RMA authorization.

Return requests must be submitted within 7 days of delivery.

Items must be returned in original condition, with all certification, tags, and packaging.

Non-compliance may result in restocking fees or return rejection.

AOG, electrical items, hazardous materials, special-order parts, and DAR/DAD-requested items are non-returnable.

Refunds, if applicable, are processed only after inspection.

7. Payment Terms

Payment terms are stated in the invoice or quotation.

All orders include a mandatory USD $75 wire/transaction fee.

Payment must be received in full before shipment unless credit terms exist.

Late payments may result in interest or shipment holds.

8. Export Compliance

All transactions comply with ITAR/EAR and international export regulations.

Buyer may be required to provide end-use or end-user documentation.

9. Liability Disclaimer

Avion Alliance Group Inc. is not liable for indirect, incidental, or consequential damages including AOG downtime, installation errors, or delays caused by carriers.

Buyer is responsible for ensuring the part’s suitability for intended use.

10. Acceptance of Terms

Issuing a Purchase Order or accepting delivery constitutes acceptance of these Terms & Conditions.